Responsible Gambling Policy

Age Restriction: 18+ Only

Access to the services provided at staycasino.online is strictly limited to individuals aged 18 and over. We implement rigorous age verification processes to prevent minors from accessing our platform. We encourage parents to use filtering software to restrict access to gambling websites on shared devices.

Principles of Safer Gambling

We believe that gambling should always be a choice made for fun and within one's financial means. Our core principles include:

Transparency regarding the risks associated with gambling.

Empowerment of users through information and tools.

Proactive assistance for those showing signs of distress.

Player Protection Tools

To help you stay in control of your gaming activity, we provide a variety of self-management tools:

Deposit and Loss Limits

You can set daily, weekly, or monthly limits on the amount you deposit or the amount you are willing to lose. Once these limits are reached, the system will prevent further activity until the period resets.

Session and Time Limits

It is easy to lose track of time while gaming. You can set session alerts or hard time limits that will automatically log you out after a specified duration.

Time-Outs and Self-Exclusion

If you need a break, you can request a "Time-Out" for a period ranging from 24 hours to 6 weeks. For a more permanent solution, we offer a "Self-Exclusion" program. During self-exclusion, your account will be closed, and we will take reasonable steps to prevent you from creating new accounts.

Warning Signs and Staying in Control

Ask yourself the following questions:

Do you gamble to escape from a boring or unhappy life?

Have you ever gambled more than you could afford to lose?

Do you feel the need to gamble with larger amounts of money to get the same feeling?

Have you ever lied to cover up the amount of money or time you spend gambling?

If you answered "yes" to any of these, we recommend reviewing your habits and seeking professional advice.

Seeking Professional Support

If you feel that your gambling is becoming a problem, we encourage you to seek help from professional organizations. There are many free, confidential services available in Australia that offer counseling and support for individuals and their families.

Protection of Minors

If you share your computer or mobile device with individuals under the age of 18, we recommend using parental control software. Never leave your login credentials unattended or shared with others.

Monitoring and Training

Our team is trained to recognize signs of potential gambling problems and is instructed to assist users in finding the right tools for their needs. While we do our best to monitor activity, the ultimate responsibility for maintaining control lies with the user.

Updates

This policy is subject to regular review to ensure it remains effective and aligned with the latest best practices in player safety.

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